Our Live Support Hours are 9:00 a.m. – 8:00 p.m. ET, Monday-Friday. Online Support and Phone Support are available during these hours.

Outside of these hours, please submit your question to or complete the form below.


Support Request Form FAQ
Have a question that needs a quick answer? Check our FAQs for the most common questions and answers related to CoreArchive.

Online Support
To obtain online support, please contact Core Sound Imaging, Inc. (919-277-0636 option 3) to obtain an online support PIN code. Then enter the PIN code below and click connect.


Telephone Support
If you have an urgent support situation, please contact Core Sound Imaging, Inc. at 919-277-0636 and press option 3 for support.